Answers for ordering, personalizing and caring for your gifts

Type names and dates exactly as you want them to appear, and check spelling, capitalization and punctuation before checkout. Select the size and colour variant first, then add your personalization in the fields provided. Every item lists its character limits so you know what fits.

Our hand-knitted caps, scarves, headbands and scrunchies are made from wool blends. Hand-wash in cool water with a gentle wool detergent, avoid wringing, and lay flat to dry away from direct heat. Each piece has its own texture, so a little natural variation is part of the character.

Standard personalized items are prepared before they ship, while bespoke and bulk corporate orders need a little more time for proofs and production. Request a quote with your quantities and event date, and we will confirm a realistic timeline for your order.